Moose Marketplace
No selling fees
Buyer protection

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Contact us

Do you have any questions? We would love to hear from you

Get In Touch Today

Responses between 8am - 5pm Mon-Fri

Customer Support

Class Leading Customer Service

We pride ourselves in offering expert customer service that is always happy to help. Get in touch for advice about choosing the right bike to buy, buyer protection claims, help with a listing or anything else!

Email 📩

Give Us A Call 📞


Live Chat 💬

Click the message icon on the bottom left to start a live chat.

What we can help with?

Buyer Protection Claim?

To make a buyer protection claim, send us an email with photos of how the bike differes from the listing and we will begin the return process.

Buyer Protection

Need help choosing a bike?

Chat to one of our bike experts, with years of industry knowledge. We provide non-biased advice on finding the right bike for you.

Browse Bikes

Struggling with listing?

Need help listing or managing a listing? Our team can post and manage listings for you.

Post a listing

Shipping update?

Let us know your order details and tracking number, we will investigate and provide you with an update

Shipping Information

Anything else

Ask us anything about the marketplace! We will do our best to help.

Our customers